Commonly Asked Questions

  • What should I expect in my first therapy session?

    You will have already had your complimentary 15-minute consultation to determine if we can help you and are a good fit to address your needs. During the first session you and your therapist will begin to get to know one another and we will learn more about your history and your hopes for therapy. 

  • What are the length and frequency of therapy sessions?

    Therapy generally works best when attended at least 1 time per week and so we request that all new clients commit to weekly sessions for the first six weeks. Our standard individual session is 45 minutes with longer sessions scheduled when appropriate. 

  • How much does therapy cost?

    This depends if you are using insurance or not. If you are not utilizing insurance, individual therapy sessions with a licensed psychologist are $200 per session. With a registered psychological associate, individual sessions are $165 per session.

    All of our therapists also have openings for sliding scale (lower fee) sessions but please note that these often fill up quickly.

  • Do you accept insurance?

    Yes, we are in network with Anthem Blue Cross California. We will run your insurance to verify your copay. Typically, copays range from 0- 50 dollars per session.

  • What do I do if I don't see my insurance company?

    With PPO insurances plans, we are considered out-of-network providers and you may be reimbursed in full or in part. We've partnered with Thrizer to make submissions easy for you. 


    If you choose to submit superbills yourself, we recommend asking your insurance company the following questions to find out about your out-of-network benefits:

    • Do I have out-of-network mental health benefits?
    • What is my deductible for out-of-network mental health benefits?
    • Is there a limit on the number of sessions my plan will cover per year?
    • What is the allowable amount for CPT codes 90791 (diagnostic interview) and 90834 (ongoing therapy 45-50 minutes)
    • Does my plan require pre-authorization for psychotherapy by a physician?
    • Do you reimburse for sessions with therapists under supervision, such as Registered Psychological Associates?
  • How does Thrizer help me?

    Thrizer makes therapy more affordable and hassle-free by streamlining the insurance reimbursement process. Instead of waiting weeks for reimbursement, Thrizer files out-of-network claims on your behalf and can even offer instant reimbursements, so you only pay your copay upfront. This means less paperwork, less stress, and more focus on your healing journey.

  • What is a Good Faith Estimate?

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical services. Good Faith Estimates are an estimate of expected charges before you receive a service.


    Good Faith Estimates are sent to you after booking your intake appointment, and you will be able to find this document on your patient portal. 

Still have a question?

     Reach out to us and we'll get back to you with the answer

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